Built by an MSP,
For MSPs

We understand your challenges because we've lived them.
Now we're building the tools we wished we had.

From Frustration to Innovation

Blue Sphere Technologies started as an MSP, serving small and medium businesses with managed IT services. Like many of you, we struggled with legacy PSA platforms that promised integration but delivered headaches.

When Level RMM emerged as the modern alternative to clunky, expensive RMM tools, we made the switch. But we quickly realized our PSA couldn't keep up. Sync delays, middleware complexity, and features we'd never use were draining our time and budget.

So we built Ascent: the PSA we needed but couldn't find. Purpose-built for small to medium IT teams, designed around the tools we actually use, and priced without the games.

Founded Jan 2022: Blue Sphere Technologies founded; begin using SyncroMSP for PSA & RMM
Switch Oct 2023: Switch to Level RMM as SyncroMSP RMM lacks full featuresets for macOS & Linux
Seeking Dec 2025: Begin seeking alternatives to SyncroMSP; land with ITFlow (OSS) as a stop-gap, but RMM integration limitations noted
Build Jan 2026: MSPMigration by BST is built - a tool to export data from SyncroMSP to ITFlow
Launch Jan 2026: Ascent is born - why migrate to a limited platform when we can build one with the features IT teams actually need?

Ascend Together

We believe MSPs deserve tools that work as hard as they do. Our mission is to unify operations so you can focus on what matters: serving your clients and growing your business.

What Drives Us

Transparency

No hidden fees, no gotcha pricing, no features locked behind enterprise tiers that you'll never use. You know exactly what you're paying for.

Simplicity

Complexity is the enemy of productivity. Every feature we build must earn its place by making your life easier, not adding another button to ignore.

Community

We're building this together. Your feedback shapes our roadmap. When you succeed, we succeed. That's not marketing - it's how we operate.

Excellence

We obsess over the details because you deal with them every day. If something doesn't work perfectly, we fix it. Period.

The People Behind Ascent

A team of MSP veterans and software engineers united by a common frustration and a shared vision.

RH

Robert Herbaugh

Founder & CEO

15+ years in MSP operations. Built and scaled multiple service desks. Passionate about eliminating operational friction.

TM

Technical Team

Engineering

Full-stack engineers with deep experience in SaaS, integrations, and building tools that MSPs actually want to use.

CS

Customer Success

Support & Success

Former MSP technicians who understand your daily challenges. We don't just support - we partner with you.

Join the Ascent Community

Be part of building the PSA that MSPs deserve.

Request Early Access