Effective Date: 1 April 2026 · Version: 26.4.1
Scope of this Policy: This Website Privacy Policy applies only to the Ascent marketing website at goascent.app and related subdomains (the “Website”). It covers information collected from website visitors, prospects, and individuals who contact us or request a demo.
If you are a customer using the Ascent platform after signup, a separate Platform Privacy Policy governs how we handle data inside the product.
Geographic scope: Ascent is a United States-based service. The Website and our hosted platform are intended for US customers only. For EU/EEA/UK organizations, we offer an on-premises deployment option — contact [email protected] for details.
Ascent, LLC (“Ascent,” “we,” “us,” or “our”) operates the goascent.app marketing website. This Policy explains what information we collect when you visit the Website, how we use it, who we share it with, and the choices you have.
For this Website, Ascent acts as the data controller of the limited personal information described below.
We collect information you voluntarily submit through Website forms, including:
When you visit the Website, we may automatically collect:
The Website uses a small number of cookies and similar technologies:
| Type | Purpose | Duration |
|---|---|---|
| Strictly necessary | Session management, load balancing, security (e.g., CSRF protection) for the Website and contact forms. | Session only |
| Preference | Remembering dark/light mode or other UI preferences you set. | Up to 12 months |
| Privacy-preserving analytics | Aggregated, anonymized page-view and traffic-source counts to understand Website usage. No cross-site tracking, no advertising profiles. | Up to 12 months |
We do not use third-party advertising cookies, retargeting pixels, or social-network tracking on the Website. You can block or delete cookies through your browser settings; doing so may affect Website functionality.
We use the information collected through the Website to:
We do not sell personal information, and we do not use Website information to train artificial-intelligence or machine-learning models.
We share Website information only with the limited service providers that make the Website itself work:
| Service Provider | Purpose | Location |
|---|---|---|
| RackNerd, LLC | Hosting, compute, and storage for the Website. | United States |
| Microsoft 365 | Delivering contact-form submissions and transactional email from the Website. | United States |
We may also disclose Website information when required by law, court order, or government authority, or to protect the rights, property, or safety of Ascent, our customers, or others.
For the list of service providers used inside the Ascent platform product, see the Platform Privacy Policy.
| Data Category | Retention Period |
|---|---|
| Contact-form and demo-request submissions | Up to 3 years from last contact, then deleted or anonymized. |
| Newsletter / marketing subscriber records | Until you unsubscribe, plus up to 90 days to complete the opt-out. |
| Website server and security logs | Up to 90 days on a rolling basis. |
| Aggregated analytics | Indefinitely in de-identified form. |
You may contact us at any time to:
Submit requests to [email protected]. We respond within 30 days.
If you are a California resident, you have the right to:
To exercise CCPA/CPRA rights, email [email protected]. We respond within 45 days (extendable to 90 days with notice). We may need to verify your identity before fulfilling a request.
Residents of other US states with comprehensive privacy laws (including but not limited to Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and Montana) may have similar rights to access, correct, delete, or opt out of certain processing. You can exercise these rights by emailing [email protected].
The Website is served over HTTPS (TLS 1.2+). We apply commercially reasonable technical and organizational safeguards appropriate to a marketing site, including access controls and routine monitoring. However, no website is completely secure, and we cannot guarantee absolute security.
The Website is a business-to-business marketing site and is not directed to children. We do not knowingly collect personal information from individuals under 16. If you believe a minor has submitted information to us, contact [email protected] and we will delete it promptly.
Because the Website does not use cross-site tracking or advertising cookies, we treat all visitors the same regardless of Do Not Track (DNT) or Global Privacy Control (GPC) browser signals.
The Website may link to third-party sites (for example, documentation, social profiles, or partner pages). We are not responsible for the privacy practices of those sites. Review their privacy policies before providing information.
We may update this Policy from time to time. Updates are posted here with a revised effective date. Material changes will be announced via a notice on the Website homepage for at least 30 days. Continued use of the Website after the effective date constitutes acceptance of the updated Policy.
Data Controller: Ascent, LLC
Privacy Inquiries: [email protected]
Mailing Address: Omaha, NE 68105
This Website Privacy Policy covers goascent.app and related marketing subdomains only. Data handling inside the Ascent platform product is governed by the Platform Privacy Policy. Previous versions of this Policy are available upon request.