Ascent gives MSPs, IT Teams, and Internal IT a dedicated PSA+CRM — with deeper CRM capabilities, full Linux support via Level RMM, and PSA-only pricing so you're not paying for an RMM you don't need.
Request Free Migration AssistanceComparing key capabilities for small to mid-sized IT teams. Comparison accurate as of June 2026.
| Capability | Ascent | SyncroMSP |
|---|---|---|
| Level RMM Integration | Native — real-time alert-to-ticket, asset inventory, device context | No Level RMM integration |
| Built-in RMM | Integrates with Level RMM; no standalone RMM | Included — Windows & macOS only; no Linux support |
| Linux Endpoint Support | Full Linux support via Level RMM | Not supported by Syncro's built-in RMM |
| Dedicated Migration Tool | Built-in SyncroMSP migration tool — included at no extra charge | No migration tooling for Ascent |
| PSA — Ticketing & SLA | Smart ticketing with routing rules, SLA management, custom workflows | Ticketing included |
| Client Portal | Branded client portal with ticket submission and invoice access | Customer portal available |
| Automated Billing & Invoicing | Recurring invoices, usage-based billing, Stripe integration | Billing and invoicing included |
| Credential Vault | Built in — role-based access, full audit logging | Not included natively |
| Domain & Certificate Tracking | Expiry monitoring and alerts built in | Not included natively |
| CRM & Opportunity Pipeline | Full CRM with contact tracking, communication history, sales pipeline | Limited CRM capabilities |
| Quote Management | Create quotes from tickets or opportunities; one-click to invoice | Quote and proposal features available |
| On-Call Scheduling | Built-in on-call rotations and escalation policies | Not included |
| Pricing Model | From $35/tech/mo (Starter) — PSA only; no bundled RMM cost | From $129/user/mo (Core) — PSA + RMM bundle; Linux customers pay for unused RMM |
| Pricing Transparency | Published pricing, no quote required | Published pricing |
| Target Team Size | 10–50 technicians; MSPs, IT Teams, and Internal IT | Small to mid-size MSPs |
Ascent feature data reflects capabilities confirmed in production as of June 2026. SyncroMSP feature and pricing data sourced from syncromsp.com/pricing-packages and syncromsp.com, June 2026. Competitor features subject to change.
Ascent gives your team a more complete PSA+CRM — with tools SyncroMSP doesn't include out of the box.
Ascent connects directly to Level RMM — no middleware, no third-party connectors. Alerts become tickets instantly, assets sync automatically, and device context lives inside every ticket. SyncroMSP has no Level RMM integration.
SyncroMSP's built-in RMM supports Windows and macOS only — Linux endpoints are left out. Ascent's native Level RMM integration covers Linux fully, so your entire fleet is managed from one platform regardless of OS.
Ascent ships a dedicated SyncroMSP migration tool at no extra charge. Migrate your clients, tickets, and billing history without starting from scratch. Our team will work with you to make the switch seamless.
SyncroMSP starts at $129/user/month and bundles PSA with RMM — you pay for both whether you use the RMM or not. Ascent starts at $35/tech/month for PSA-only, giving teams already on Level RMM a purpose-fit option without paying for a duplicate RMM.
Free migration assistance for SyncroMSP customers. Bring your data, keep your workflows, skip the downtime.
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